Lottery Office
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LOTTERY OFFICES ARE CURRENTLY OPEN BY APPOINTMENT ONLY
Florida Lottery Headquarters are located in Tallahassee, and there are eight additional District Offices to better serve our players throughout the state. Click on any of the District Office locations listed below for maps and driving directions.
APPOINTMENT TIP: Please check for appointment times at multiple locations near you because appointment availability varies by location.
Lottery Office Springfield Mo
Pensacola District Office
Trade Winds Shopping Center
6601 North Davis Highway - Suite 54
Pensacola, FL 32504-6301
Email: District Office
Call: (850) 484-5020
Drop Box Hours: 8:00 am - 3:30 pm, CST
Schedule an Appointment at this Office
Tallahassee District Office
250 Marriott Drive
Tallahassee, FL 32301
Email: District Office
Call: (850) 487-7799
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
Gainesville District Office
Butler Plaza
3926 Southwest Archer Road
Gainesville, FL 32608-2342
Email: District Office
Call: (352) 334-3880
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
Jacksonville District Office
8206 Philips Highway - Suite #36 -
Jacksonville, FL 32256
Email: District Office
Call: (904) 448-4760
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
Florida Lottery Headquarters
(Prizes above $250,000)
250 Marriott Drive
Tallahassee, FL 32301
Email: Claims Processing
Call: (850) 487-7707
Drop Box Hours: 8:30 am - 4 pm, EST
To schedule an appointment for prizes above $250,000, please contact Florida Lottery Headquarters at: 850-487-7707.
Tampa District Office
Centerpoint Business Park
1911 US Highway 301 North - Suite 170
Tampa, FL 33619-2661
Email: District Office
Call: (813) 744-6134
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
Orlando District Office
West Town Corners
380 South State Road 434 - Suite 1028
Altamonte Springs, FL 32714
Email: District Office
Call: (407) 788-2202
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
Fort Myers District Office
11760 Metro Parkway
Fort Myers, FL 33966
Email: District Office
Call: (239) 278-7111
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
West Palm Beach District Office
4360 Forest Hill Blvd
West Palm Beach, FL 33406
Email: District Office
Call: (561) 640-6190
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
Miami District Office
14621 Oak Lane
Miami Lakes, FL 33016
Email: District Office
Call: (305) 364-3080
Drop Box Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office
A SECURED DROP BOX FOR SUBMITTING CLAIMS IS AVAILABLE AT ALL LOTTERY OFFICES UNLESS THE OFFICE IS CLOSED TO EMPLOYEES. ANY OFFICE WITH AN ASTERISK (*) NEXT TO ITS NAME IS TEMPORARILY UNABLE TO ACCEPT DROP BOX CLAIMS. PLEASE CHECK BACK FOR DAILY UPDATES. LAST UPDATED 02/09/2021.
The California State Lottery operates nine District Offices across the state. When you visit any of them, you canget help filing your claim for prizes of $600 or more. Remember to sign the back of your ticket, then bring it toany of our locations listed below Monday to Friday from 8 a.m. to 5 p.m., except on state holidays.
Lottery Office Near Me
NOTICE: Lottery District Offices are open to the public for the secure acceptance of drop-off claims.
Prizes up to $599 can be claimed at a California Lottery retailer. For prizes $600 and above, players can claim their prize via mail. For complete instructions on how to claim a prize by mail, please visit the Claim A Prize page. Please note the processing time for claims may be delayed due to necessary observance of social distancing guidelines and procedures.
Office | Address | Phone |
---|---|---|
1Milpitas | 900 Hanson Court Milpitas, CA 95035 | (408) 214-4204 |
2 Sacramento | 4106 East Commerce Way Sacramento, CA 95834 | (916) 830-0292 |
3 Richmond | 618 South 8th Street, Suite 300A Richmond, CA 94804 | (510) 806-8960 |
4 Fresno | 7620 North Del Mar Avenue Fresno, CA 93711 | (559) 449-2430 |
5 Chatsworth | 9710 Topanga Canyon Blvd. Chatsworth, CA 91311 | (818) 722-1602 |
6 Rancho Cucamonga | 11138 Elm Avenue Rancho Cucamonga, CA 91730 | (909) 803-6232 |
7 Santa Fe Springs | 9807 Bell Ranch Drive Santa Fe Springs, CA 90670 | (562) 777-3434 |
8 Costa Mesa | 235 Baker Street East Costa Mesa, CA 92626 | (714) 716-4076 |
9 San Diego | 5656 Ruffin Road San Diego, CA 92123 | (858) 492-1700 |
Play Mass Lottery Online
If you have any questions, just call the Lottery’s Customer Service Department at 1-800-LOTTERY (1-800-568-8379) TDD: 855-591-5776, Monday to Friday from 8 a.m. to 5 p.m., and we’ll be happy to help you.
California State Lottery Corporate Headquarters are at 700 North 10th Street, Sacramento, CA 95811. Keep in mind, though, that you can’t visit them to file a prize claim. Visit the Sacramento District Office for help with filing a claim in the Sacramento Area.